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Terms & Conditions

H2 Terms & Conditions

Acceptance of the Terms

By using the Spinboss Casino platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms"). You must be at least 18 years old (or such higher minimum age as required in your jurisdiction) to use our services. If you do not accept these Terms, please leave the website immediately.

Eligibility Requirements

To use the Spinboss Casino platform, you must:

  • Be at least 18 years old (or such higher minimum age as required in your jurisdiction)
  • Not be a resident of or located in any country subject to applicable sanctions, restrictions, or other prohibited activities
  • Provide accurate and complete registration information

Minimum Age Requirements

You must be at least 18 years old (or such higher minimum age as required in your jurisdiction) to use the Spinboss Casino platform. If we have reason to believe you are under the minimum age requirement, we may ask for proof of age or suspend/cancel your account.

Geographic Restrictions

Spinboss Casino is available worldwide except where prohibited by law. We reserve the right to restrict access to users from certain countries or territories based on applicable laws and regulations.

Account Registration Rules

When creating an account:

  • You must provide accurate, complete, and truthful registration information
  • You are responsible for maintaining up-to-date contact details (email address, phone number)
  • You agree not to use third-party registration services or automated tools

One-Account-Per-User Policies

Each user is limited to one registered account. We reserve the right to terminate multiple accounts created by a single individual or entity.

Identity Verification and KYC

To verify your identity, we may request documentation (ID, proof of address). You agree to provide accurate information and cooperate with our verification process. Failure to comply may result in suspension/cancellation of your account.

Account Accuracy Obligations

You are responsible for ensuring the accuracy of registration information, login credentials, and personal details. If you notice any errors or discrepancies, please update your information promptly.

Account Security Responsibilities

To protect your account:

  • Use strong passwords and keep them confidential
  • Monitor account activity regularly (statements, transactions)
  • Report suspicious activity immediately

Login Credentials and Password Protection

You are responsible for maintaining the security of login credentials. You agree not to share or disclose usernames/passwords with third parties.

Restricted Behaviour and Prohibited Activities

You must comply with all applicable laws, regulations, and platform rules. We reserve the right to restrict/suspend/cancel accounts engaging in prohibited activities (e.g., collusion, manipulation, hacking).

Multi-Accounting and Fraud Prevention

We use advanced tools to detect and prevent multi-accounting, fraud, and other forms of abuse. Failure to comply may result in account suspension or termination.

Bonus and Promotion Rules

When accepting bonuses/promotions:

  • Read terms carefully before acceptance
  • Understand wagering requirements (game contribution percentages)
  • Do not exploit bonus/ promotion rules for unfair advantage

Wagering and Gameplay Conditions

To play on our platform, you must comply with all applicable wagering limits (e.g., bet size restrictions). Failure to do so may result in suspension or termination of your account.

Bonus Abuse Prevention

We reserve the right to prevent/suspend/cancel accounts suspected of bonus abuse. This includes but is not limited to exploiting bonus rules for unfair advantage, using multiple accounts, and other forms of manipulation.

Deposits and Withdrawals

When making deposits/withdrawals:

  • Ensure accurate and complete transaction information
  • Comply with all applicable deposit/ withdrawal limits (e.g., amount restrictions)
  • Understand processing times (instant/standard)

Verification before Withdrawals

To ensure secure withdrawals, we may request verification of identity/documentation. Failure to comply may delay or prevent successful transactions.

Processing and Review Procedures

We reserve the right to review/suspend/cancel transactions due to suspected fraud/prohibited activities.

Responsible Gambling Expectations

Spinboss Casino is committed to promoting responsible gambling practices:

  • Take breaks between gaming sessions
  • Set deposit/ wager limits
  • Do not gamble under the influence of substances

Self-Exclusion and Account Restrictions

You can choose to self-exclude from the platform for a specified period (6 months, 1 year, or permanent). During this time, you will be unable to access your account.

Game Fairness and RNG Systems

We use licensed third-party RNG systems to ensure fair gameplay. The results of each spin are random and unpredictable.

Technical Interruptions or Voided Gameplay

In cases where technical issues cause game interruption/voiding:

  • We reserve the right to determine fair compensation (cash credits)
  • In some instances, we may restore previous game state

Suspension or Closure of Accounts

We reserve the right to terminate your account due to non-compliance with these Terms, suspicious activity, or other circumstances.

Intellectual Property and Platform Ownership

All content, images, logos, trade secrets belong to Spinboss Entertainment Ltd. (the operator) unless otherwise noted.

Limitation of Liability

Spinboss Casino is not liable for any damages arising from the use of our platform except in instances where we have willfully disregarded applicable laws or regulations.

Modification of Terms

We reserve the right to modify these Terms and Conditions at any time without notice. You agree to periodically review this page and update your knowledge accordingly.

Contact or Support Guidance

For questions/requests:

  • Contact support via email ([email protected])
  • Access FAQs on our website
  • Reach out to your responsible gambling organization (e.g., GamCare)

By using the Spinboss Casino platform, you agree that these Terms & Conditions apply.